AODA compliance reports are due December 31, 2026.
Applies to Ontario businesses and non-profits with 20 or more employees.
What is the AODA compliance report?
Every Ontario business and non-profit with 20 or more employees must file an accessibility compliance report every three years. The current deadline is December 31, 2026. You file online, for free, through Ontario's Accessibility Compliance Reporting Portal, and a senior officer certifies it.
The report confirms that you have met the accessibility requirements that currently apply to you under the AODA. Ontario calls filing it a legal obligation, and says that not filing may lead to enforcement measures, including financial penalties.
The form itself is not long. The real work is being able to answer it honestly, which is why this page spends more time on the before than the during. (Filing taxes works the same way, except nobody sends you a refund for accessibility.)
Who has to file an AODA compliance report?
| Organization | How often | Deadline |
|---|---|---|
| Business or non-profit, 1 to 19 employees | No report | Still has to meet its accessibility requirements |
| Business or non-profit, 20 to 49 employees | Every three years | December 31, 2026 |
| Business or non-profit, 50 or more employees | Every three years | December 31, 2026 |
| Designated public sector organization | Every two years | December 31, 2025 (late reports must still be filed) |
Count full-time, part-time, seasonal and contract employees in Ontario. Volunteers, independent contractors and staff outside Ontario do not count. If you have dropped below 20, Ontario asks you to update your organization's profile on the portal rather than ignore the reminder.
What to have ready before you open the portal
The form asks for four things about your organization:
- its legal name
- its business number (the 9-digit BN9 on your federal or provincial tax return)
- its number of employees
- the name and contact details of your certifier: a senior officer with the legal authority to say the report is complete and accurate
Then gather the evidence that lets that officer sign without crossing their fingers:
- your accessibility policies (documented and public if you have 50 or more employees)
- proof of training for staff and volunteers, with dates and numbers if you have 50 or more
- your accessible formats notice and how feedback reaches you
- your customer service practices for service animals, support persons and disruptions
- employment practices: accessible recruitment, accommodation and emergency information
- for 50 or more employees: your multi-year accessibility plan and evidence your website meets WCAG 2.0 Level AA
Ontario's interactive Accessibility Standards Checklist (opens in a new tab) is the best dry run. Our requirements by size page gives you the same list in plain English.
How to file the AODA compliance report, step by step
- Open the Accessibility Compliance Reporting Portal (opens in a new tab) and select "Sign In/Create Account".
- Register with an email address and password, then sign in.
- Select "New Submission" and choose the "Accessibility Compliance Report" option.
- Answer the questions about your organization and its accessibility requirements.
- Select "Submit" at the bottom of the screen.
The certifier and the primary contact then get a confirmation email with a confirmation number. Keep it with your records.
Filing for a group of companies? You can submit for up to 20 organizations at once if they share the same organization category, employee-count range, certifier and answers to every compliance question. Otherwise, one form each.
What your senior officer is actually certifying
Giving false or misleading information in an accessibility report is an offence under section 37 of the AODA, with fines of up to $100,000 for each day for a corporation. Answer the questions as things are, not as you hope they will be.
Directors and officers also have a personal duty to take all reasonable care to prevent the corporation from committing an offence under that section. If you cannot honestly confirm a requirement, fix it first, or call the AODA Contact Centre and ask how to report it. The fines guide explains how penalties actually work.
After you file
- File the confirmation email somewhere you will find it in three years.
- Tell Ontario if your address, primary contact, employee count or status changes (for example, you close, drop below 20 employees or become federally regulated). You update this in your portal profile.
- Keep training current when people join and when your policies change.
- Put the next deadline in the calendar. Businesses and non-profits file every three years.
Need help? Ontario's AODA Contact Centre is at 1-866-515-2025 (TTY 1-800-268-7095) or AODA.assistance@ontario.ca (opens in a new tab).
Where your website fits into the report
If you have 50 or more employees, the website requirement is one of the requirements you are confirming: public websites and web content published after January 1, 2012 must meet WCAG 2.0 Level AA, apart from live captions and pre-recorded audio description.
That is a technical claim, and it is the one most businesses cannot check themselves. A scan from a free tool is a start, not evidence. W3C, which writes WCAG, says evaluation tools "can not determine accessibility, they can only assist in doing so." If you need to know where the site stands before December 31, we test it by hand, fix the issues and give you a written summary for your records.
Questions about the AODA compliance report
Who must file an AODA compliance report by December 31, 2026?
Every Ontario business and non-profit with 20 or more employees. Businesses and non-profits file every three years, and the current deadline is December 31, 2026. Designated public sector organizations file every two years, and their deadline was December 31, 2025.
What do I need before filing the report?
Your organization's legal name, its business number (BN9), its number of employees, and the name and contact details of your certifier. The certifier is a senior officer with the legal authority to confirm that the report is complete and accurate.
Where do I file the AODA compliance report?
Online, through Ontario's Accessibility Compliance Reporting Portal. You create an account, choose New Submission, then the Accessibility Compliance Report option. The certifier and primary contact receive a confirmation email with a confirmation number.
What happens if I miss the AODA reporting deadline?
Ontario says that not filing may lead to enforcement action, which can include financial penalties. Late is still better than never: Ontario tells public sector organizations that missed their 2025 deadline that they must still file.
Can I file one report for several companies?
Yes, for up to 20 organizations at once, if they all have the same organization category, the same employee-count range, the same certifier and the same answers to every compliance question. Otherwise each needs its own form.
Do I file if I have fewer than 20 employees?
No. Businesses and non-profits with fewer than 20 employees do not file compliance reports. They still have to meet the accessibility requirements that apply to them.
Official sources
Checked on November 5, 2026.
Government of Ontario
- Accessibility rules for businesses and non-profits (opens in a new tab)
- Completing your accessibility compliance report (opens in a new tab)
- Accessibility Compliance Reporting Portal (opens in a new tab)
- How to make websites accessible (opens in a new tab)
- How to train your staff on accessibility (opens in a new tab)
- About accessibility laws (opens in a new tab)
Want the website part sorted before December 31?
Free first look at your key pages, then a quote to test, fix and document the rest.
Get a free AODA first lookContinue the AODA Guide
AODA Requirements by Business Size
Pick your employee count and see which AODA duties apply at 1 to 19, 20 to 49 and 50+ employees, with the regulation section for each.
AODA Fines and Penalties: What the Law Actually Says
The real administrative penalty schedule ($500 to $15,000 for corporations), when $100,000 a day applies, and how to appeal.
AODA Training: What Ontario Requires and the Free Official Option
Who needs AODA training, what it must cover, Ontario's free AccessForward modules, certificates and whether training expires.